Give your customers the option to save on shipping costs and collect orders when it suits them. With scheduled pickup slots, ready-to-go orders, and added presentation support, FulfillWorks helps you deliver a seamless and professional experience every time.
At Fulfillworks, we make order fulfillment flexible, fast, and customer-friendly.
If your customers are local and want to save on shipping costs, or they need same-day pickup for urgent orders, our self-pickup fulfillment service gives them full control.
Simply request pickup when placing the order, book a time slot, and we’ll have everything packed and ready. When your customer arrives, our team ensures a smooth, professional handover.
No courier delays. No unnecessary freight costs. Just simple, reliable fulfillment.
Feature Comparison
| Feature | Fulfillworks | Typical 3PL |
|---|---|---|
| Customer self-pickup | Available & streamlined | Rarely offered |
| Scheduled pickup slots | Easy booking system | Unstructured |
| Same-day order readiness | Fast preparation | Processing delays |
| Click & Collect support | Fully supported | Limited integration |
| Direct local coordination | On-site team | Call centre support |
| Transparent pricing | No surprise fees | Extra handling charges |
FAQs About Customer Self Pick Up
Self-pickup fulfillment allows customers to collect their orders directly from our warehouse instead of using courier delivery.
Pickup is arranged during order placement. A time slot is scheduled to ensure orders are ready on arrival.
Yes, depending on order timing and stock availability. Orders received before 12pm can be collected on the same day.
Absolutely. Our system supports brands that want to offer Click & Collect as a delivery option.
We operate from Melbourne. We can have pick up locations arranged across our Boronia and Dandenong sites.
No strict minimums. Pickup suitability depends on your fulfillment agreement and product type.
Yes. We provide tailored solutions including packaging, labeling, B2B handling, and special order requirements.
Local retailers, wholesalers, eCommerce brands, and businesses handling urgent or bulky items benefit most.
Whether you’re scaling your eCommerce brand or exploring 3PL solutions, we’re here to support your growth.
10 Dingley Avenue,
Dandenong VIC 3175
24B Princess Hwy,
Doveton VIC 3177
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